Our Role

Development

The ECBC is co-leading the development of RTVS pathways in BC. The ECBC has a role in three pathways: RUDi,  CHARLiE, and HEiDi.

The ECBC coordinates virtual physicians through recruiting, engaging, and training. It also oversees the formal evaluation of all RTVS pathways.

The broad RTVS program is made possible through collaboration between the Rural Coordination Center of BC, ECBC, the First Nations Health Authority, and HealthlinkBC.

For updates on all RTVS pathways, visit the Rural Coordination Centre of BC website.

Evaluation

The ECBC is formally evaluating all Real-Time Virtual Support Services in BC. This evaluation assesses healthcare provider relationships, adoption of pathways, and the normalization of virtual care.

The evaluation is based on the Institute of Health Improvement’s Triple Aim Framework addressing user experience, health outcomes, and cost. We built on this framework and created unique data collection tools. We will continue to develop and improve data collection and analysis across RTVS pathways.

Learn more about the evaluation of BC Real-Time Support Pathways in the Real-Time Virtual Support (RTVS): Year One Evaluation Report, and view our RTVS research publications.