Our Role


The BC Emergency Medicine Network is co-leading the development of RTVS pathways in BC. The EM Network has a lead role for three pathways: RUDiHEiDi, and CHARLiE.

The EM Network coordinates virtual physicians through recruiting, engaging, and training. It also oversees the formal evaluation of all RTVS pathways.

The broad RTVS program is made possible through collaboration between the Rural Coordination Center of BC, The BC Emergency Medicine Network, the First Nations Health Authority, and HealthlinkBC.

For updates on all RTVS pathways, visit the Rural Coordination Centre of BC website.


The BC Emergency Medicine Network is formally evaluating all Real-Time Virtual Support Services in BC. This evaluation assesses physician relationships, adoption of pathways, and the normalization of virtual care.

The evaluation is based on the Institute of Health Improvement’s Triple Aim Framework addressing user experience, health outcomes, and cost. We built on this framework and created unique data collection tools. We will continue to develop and improve data collection and analysis across RTVS pathways.

Learn more about the evaluation of BC Real-Time Support Pathways in the Real-Time Virtual Support (RTVS): Six-Month Evaluation Report, and view our RTVS research publications.


For more information, contact the Real-Time Virtual Support Team.

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